Privacy Policy
Melasyl Skin Tech Lab (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
- Account information: Email address (for login and account management)
- Usage data: AI analysis queries, feature usage patterns (stored anonymously or linked to your account)
- Payment information: Handled by Paddle — we do not store credit card or bank details
- Cookies: Session management and basic analytics (see Section 4)
2. How We Use Your Information
- To provide and maintain your account
- To deliver AI analysis results and research reports
- To send transactional emails (account verification, usage alerts)
- To improve our AI models and service quality (anonymized)
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Paddle — our payment processor (they handle billing data under their own privacy policy)
- Google Analytics — for traffic and usage analytics
- Legal requirements — when required by law
4. Cookies & Analytics
We use cookies for:
- Session management (essential)
- Google Analytics to understand how visitors use our site (optional, anonymized)
You can disable cookies in your browser settings. Disabling essential cookies may affect site functionality.
5. Data Retention
Account data is retained as long as your account is active. You may request deletion of your account and associated data at any time by emailing darkyohuwei@gmail.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Contact us to exercise these rights.
7. GDPR / CCPA Compliance
We comply with GDPR (EU) and CCPA (California) requirements for data subject rights.
8. Contact
For privacy-related inquiries: darkyohuwei@gmail.com